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Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
As a Senior Solution Consultant, you will drive customer success by understanding client needs, creating tailored solutions, and showcasing Genesys offerings.
Top Skills:
CloudCRMDatabase TechnologiesIt ConceptsNetworking TechnologiesSaaSSoftware Standards
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Principal Solutions Consultant advises clients on leveraging Genesys solutions, enhancing customer experience, and supporting partners in optimizing their operations through demos, workshops, and tailored messaging.
Top Skills:
Amazon Web ServicesCloudCloudFormationGenaiInfrastructure As CodeJavaScriptMachine LearningPrompt EngineeringPythonPyTorchRestful ApisSaaSTensorFlowTerraform
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Vice President of Customer Support will lead global operations, drive customer-centric strategies, and enhance AI-driven support solutions for optimal customer experiences.
Top Skills:
Ai-Powered Support SolutionsAutomationAWSAzureCloudDevOpsFreshdeskGCPSaaSSalesforce Service CloudServicenowZendesk
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Lead a team of Customer Success Managers to drive customer growth and retention, coaching them to enhance customer experiences and achieve business outcomes.
Top Skills:
Crm ToolsGainsightSaaSSalesforce
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