Own end-to-end product development, including prioritization, roadmaps, specifications, launches, and iteration. Partner with Product, Engineering, and cross-functional teams to define product vision, translate business goals into product bets, and improve user and underwriter experiences. The role requires analytical decision-making, strong communication, entrepreneurial execution, and active use of AI tools for research, prototyping, synthesis, and documentation.

Supports underwriting operations by reviewing, triaging, and processing new business and renewal submissions, maintaining insurance accounts, and ensuring accurate policy servicing. Coordinates with IT, Product, Sales, agents, and brokers to resolve issues and maintain service standards. Applies data-driven underwriting processes, regulatory requirements, and Patient Compensation Fund rules while providing responsive support to policyholders and internal stakeholders.