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Communicate with renters, landlords, and brokers by phone and email; manage a deal pipeline, proactively follow up to advance deals and revenue, resolve customer issues, and collect engagement data to improve the customer experience.

Manage a customer deal pipeline, proactively follow up with renters by phone and email, advance deals, and support revenue growth. Collect communication and engagement data to improve the customer experience. The role requires strong organization, empathy, adaptability, analytical ability, and fluent written and verbal English and Mandarin communication.

Own full-cycle B2B sales to acquire net-new multifamily property management clients: prospect, conduct discovery, build demos, close deals, support account launches, represent the company at events, track pipeline and competitive intelligence, and partner with GTM, Account Management, Marketing, and Customer Success to meet quota and improve sales processes while maintaining regulatory compliance.

Own full-cycle sales for a named book of multifamily property management clients: drive account engagement strategy, demos, launches, QBRs, and growth. Coordinate with Partner Success, GTM, Marketing, and Customer Success, manage pipeline and performance data, handle objections, ensure regulatory compliance, and improve pitch processes while meeting quota and delivering accurate, timely account management.

Own full-cycle sales on a named book while driving adoption of TheGuarantors products. Deliver virtual/in-person training, support leasing teams, monitor referral pipelines, collect product feedback, analyze client performance, and collaborate with Account Management and GTM teams to increase usage and expand business.