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The Senior Director of Technical Services drives customer retention and revenue growth through leadership, mentoring, and strategic engagement with clients.

As a Product Experience Adoption Consultant, you'll drive customer value through Gainsight PX, enabling analytics and in-app strategies while collaborating across teams to enhance product adoption and success.

The Senior Solutions Architect will drive technical strategy and ensure client success with Gainsight, leading consultative efforts and facilitating best practices for customer adoption.

This role involves leading large-scale implementations, driving customer success, managing multiple IT projects, and engaging cross-functional teams to achieve strategic goals.

The Senior Technical Project Manager will oversee technical project planning, execution, stakeholder communication, process optimization, and risk management while leading cross-functional teams to drive customer success initiatives.

Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.

The Strategic Engagement Manager leads complex software implementation projects, ensuring alignment with client goals and managing project delivery efficiently.

The Solutions Consultant will align customer needs with Gainsight's platform, conduct technical discovery, and create solution presentations while collaborating with various teams to drive customer success.

The Senior Product Manager will drive the development of AI-powered tools for customer success, engaging with cross-functional teams and enterprise partners to optimize product performance and user satisfaction.