Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Manage relationships with assigned FACTS education-sector customers, ensuring satisfaction, retention, product adoption, and successful issue resolution. Develop customer success strategies, coordinate with sales, operations, product, and technical teams, identify expansion opportunities, advocate for customer needs, and support product evaluations. The role requires at least two annual client visits, attendance at industry events, competitive research, and collaboration across departments. Candidates must reside in Maryland, DC, Delaware, or Virginia and be able to travel while working remotely.

Leads IAM audit and GRC activities, including SOC 1 and SOC 2 examinations, regulatory reviews, security questionnaires, evidence collection, control mapping, and remediation tracking. Owns audit requests, maintains centralized documentation and response libraries, coordinates auditors and technical stakeholders, and improves processes through standardization and automation. The role requires strong IAM knowledge, audit leadership, communication, organization, and proficiency with Microsoft 365 collaboration tools.

Develops and manages enterprise web applications for FACTS Student Information System. Responsibilities include researching and designing software, defining requirements with Product and Engineering, writing and testing code, reviewing pull requests, using AI coding tools, and mentoring less experienced engineers. The role uses a .NET and Angular stack and collaborates with globally distributed teams in a hybrid environment.

Lead the NextGen product portfolio while personally owning product discovery, requirements, prioritization, and delivery. Manage and mentor Product Managers, define strategy and roadmaps, identify AI opportunities, coordinate cross-functional launches, and align engineering, design, sales, implementation, and support. Ensure products meet compliance, security, accessibility, and regulatory standards while improving adoption, retention, workflow completion, and institutional satisfaction.

Own the end-to-end client success lifecycle for a SaaS platform and consulting services, including onboarding, success planning, engagement, renewals, health monitoring, risk mitigation, executive reviews, platform adoption, and expansion support. Serve as the primary client advocate and coordinate cross-functional teams to deliver measurable compliance, security, and business outcomes.

Designs and leads software architecture for .NET and web solutions, guiding Agile teams in application design, implementation, integration, secure development, and delivery. The role provides technical leadership, promotes reusable architecture and development practices, collaborates with Solution Architects and business teams, and periodically contributes backlog work. Candidates need substantial software development and technical leadership experience, full-stack expertise, strong communication skills, and the ability to obtain a 6C Federal security clearance.

Manages end-to-end implementation and ongoing account relationships for Scholarship Granting Organizations using the FACTS Grant & Aid solution. Provides consultative support, client training, reporting, process management, issue resolution, and product-utilization guidance. Partners with Sales, Product, IT, Operations, and Training teams to ensure quality, compliance, client satisfaction, and retention. Serves as a subject matter expert and handles escalated issues, functionality tickets, and operational improvements.

Owns master data identity definitions across CRM, payment, enrollment, and Snowflake systems. Develops match rules, survivorship logic, canonical identifiers, system-of-record standards, and data quality thresholds. Independently validates production pipelines, directs duplicate remediation, supports migrations and implementations, reviews vendor proposals, maintains governance documentation, and facilitates stewardship decisions. Requires strong experience in identity resolution, golden records, CRM data models, cloud data warehouses, SQL-based validation, and enterprise data governance.

Develop full-stack software for an AI-enabled workforce onboarding and case-support platform. Responsibilities include building backend services, APIs, and frontend components; translating requirements into tested code; participating in code reviews and Scrum activities; troubleshooting defects and performance issues; and collaborating with product, design, and domain teams. Engineers may continue supporting the platform or transition to future MVP development initiatives.

Leads global payroll strategy and execution across countries, including selecting EOR, PEO, or direct payroll models; defining country-specific payroll, tax, leave, termination, privacy, and banking requirements; building operating playbooks; training People Operations; managing vendors; and supporting international payroll escalations. Partners with Legal, Tax, Finance, Treasury, HRIS, IT, and HRBPs while developing international People Services capabilities.