Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Leads Cengage’s enterprise talent acquisition strategy, recruiting organization, and hiring transformation. Builds scalable recruiting capabilities, uses AI-enabled tools and workforce analytics, implements skills-based hiring, develops talent pipelines for technology and business functions, and advises executives on workforce planning and talent intelligence. Requires extensive talent acquisition leadership experience in technology-enabled or high-growth organizations.

Develops and improves higher education course materials and digital learning experiences using learning science, instructional design, research, and market insights. Advises authors, reviews content quality and alignment, designs accessible and inclusive digital content, supports content creators and vendors, and collaborates across editorial, marketing, product, and production teams. The role also establishes content guidelines, develops authoring talent, and monitors emerging education technology and learning trends.

The Regional Director, Strategic Accounts directs revenue performance and account strategy, leading a team to execute strategic initiatives and drive growth in higher education sales.

Own strategic higher-education accounts, including forecasting, multi-year planning, contract negotiations, renewals, expansion, and revenue growth. Build executive relationships with academic and administrative stakeholders, lead institutional change management, and advise customers using enrollment, usage, pricing, and adoption data. Drive new business development, customer value realization, and program success while coordinating with sales, customer success, marketing, channel, and operations teams. Travel to customer meetings, conferences, and partner events 35–50% of the time.

Operationalize workforce funding programs by administering ETPL listings, supporting partner onboarding, maintaining Salesforce records, resolving funding inquiries, documenting procedures, producing reports, researching public funding opportunities, and improving scalable workflows. The role coordinates across Product, Enrollment, Student Support, Marketing, Finance, and Sales while ensuring compliance, data accuracy, partner communication, and consistent support for funded enrollments.

Leads and mentors UX designers, researchers, and product managers; integrates user-centered design into product development; drives innovative experiences; conducts user research; establishes UX standards; evaluates initiative effectiveness; and promotes collaboration, inclusion, and continuous improvement.

Provides live and non-live technical support for Cengage digital education solutions. Troubleshoots issues involving operating systems, browsers, plug-ins, internet connectivity, and mobile devices; uses administrative tools to analyze problems; documents interactions in a ticketing system; escalates software defects and communicates feature requests. The role also provides clear customer guidance and maintains current technical and product knowledge.

Handles customer inquiries about orders, adjustments, complimentary copies, websites, digital product registrations, and general products through phone, email, cases, and live chat. Navigates multiple software applications to identify customer needs, diagnose issues, and resolve inquiries. Reports trends that support product and process improvements while meeting quality, availability, and productivity goals. The role also involves teamwork, independent work, multitasking, organization, mentoring, and ongoing development.

Manage assigned client accounts, build customer relationships, understand objectives, and develop consultative success strategies. Monitor usage, adoption, and account health; coordinate technical support; conduct business appraisals; and drive product integration and adoption. Own renewals, cross-sell, add-on, and upgrade opportunities while maintaining sales pipelines, forecasts, and account records in Salesforce and Gainsight.

Conduct outbound calls and emails to prospective beauty and wellness education customers, present Milady’s ExamReady solution, identify needs, qualify opportunities, schedule sales demonstrations, follow up to improve attendance, maintain accurate outreach records, and meet weekly appointment goals while coordinating with sales representatives.