The Associate Principal, CX Application Strategy at TELUS Digital drives digital/AI transformation for global contact centers, enhancing customer experience and operational efficiency through strategic technology implementation.

Top Skills: Analytics PlatformsCcaasCrm SystemsCustomer Experience Management ToolsTech/Ai Stack

WillowTree

Sales Operations Analyst, Fuel iX

Reposted 15 Days Ago

Remote

5 Locations

Mid level

Software

The Sales Operations Analyst optimizes sales team efficiency by managing the CRM system, ensuring data integrity, developing analytics reports, and supporting sales forecasting and strategy. The role involves collaboration with sales leadership and cross-functional teams to drive operational improvements and data-driven decision-making.

WillowTree

Enterprise Business Development Executive - Fuel iX (Customer Experience)

Reposted 17 Days Ago

Remote

5 Locations

132K-165K Annually

Senior level

132K-165K Annually

Senior level

Software

The role focuses on B2B SaaS sales, building relationships, understanding customer needs, and presenting AI solutions to exceed revenue targets.

Top Skills: AIB2B SaasCustomer Experience SolutionsDigital ToolsMachine Learning

WillowTree

Enterprise Business Development Executive - Fuel iX

Reposted 17 Days Ago

Remote

5 Locations

132K-165K Annually

Senior level

132K-165K Annually

Senior level

Software

Drive enterprise-level B2B SaaS sales through relationship building with C-Suite executives, maintain sales pipeline, and exceed revenue targets.

Top Skills: AIB2B SaasCustomer ExperienceMachine Learning

WillowTree

Associate Principal, CX Infrastructure Strategy

17 Days Ago

Remote

5 Locations

176K-215K Annually

Senior level

176K-215K Annually

Senior level

Software

Drive digital and AI transformation within global contact center operations by shaping and executing technology strategies aligned with customer experience goals.

Top Skills: Analytics PlatformsCcaasCrm SystemsCustomer Experience Management Tools

WillowTree

Principal, Conversational AI Strategy

Reposted 17 Days Ago

Remote

5 Locations

195K-255K Annually

Senior level

195K-255K Annually

Senior level

Software

The Principal, Conversational AI Strategy will guide clients on business and technical trade-offs for deploying voice/text bots, model business impact, and unify stakeholder perspectives.

Top Skills: Ai SolutionsConversational AiNatural Language Processing