The Technical Support Engineer provides technical support for Jama Software, addressing complex issues across cloud and self-hosted systems. Responsibilities include troubleshooting, contributing to documentation, and supporting customers with installations and migrations.

The Associate Solutions Architect supports sales efforts through technical pre-sales activities, client engagements, and customized product demonstrations while collaborating with sales and consulting teams.

The Solutions Consultant guides clients in utilizing Jama Connect for aerospace and defense projects, ensuring process alignment and user adoption, while providing training and facilitating improvements.