Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

The Customer Support Specialist I responds to customer inquiries, troubleshoots issues, escalates complex cases, and maintains customer interaction records, supporting users of the SQUIRE platform.

Lead strategy for SQUIRE's embedded payments platform, managing merchant and customer experiences while ensuring compliance and scalability.

Lead and build SQUIRE's Product Marketing function: define positioning and category narrative, run product launches and pricing/packaging, enable sales with messaging and playbooks, translate customer and AI insights into GTM strategy, and partner cross-functionally to drive conversion, revenue, and adoption.

The Customer Experience Specialist focuses on retaining customers by managing cancellations, upselling, and providing product expertise and training. They collaborate with support teams to enhance customer experience and reduce churn.

The Customer Success Manager drives post-sale customer health through account management, ensuring product adoption, managing relationships, and reducing churn while identifying upsell opportunities.