Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Provide clerical and administrative support for home healthcare operations: filing, scheduling, data entry, answering phones, scanning and maintaining medical records, performing audits and discharge chart reviews, processing physician orders, and communicating with internal and external stakeholders.

Lead and oversee Customer Service and Member Appeal & Grievance operations for a Colorado health plan. Manage call center performance, staff hiring/training, workflows, SLAs, reporting, process improvements, and state audit representation. Serve as backup for overflow calls and appeals, monitor metrics, implement corrective actions, manage mail/print services and vendor invoices, and coordinate with enterprise leaders to meet contractual and regulatory requirements. Role is onsite in Grand Junction, CO and may require occasional travel.

Handle inbound calls from prospective Medicare members, assess needs, explain product options, complete phone enrollments, document interactions across systems, meet sales and performance targets, complete required training and state insurance licensing, and maintain annual certifications and appointments.

Handle 60-80 inbound calls daily to assist patients with medication refills, referrals, scheduling, chart troubleshooting, and demographic updates. Document interactions, escalate clinical needs to staff, and complete training/orientation. Work full-time on assigned 8-hour shifts with potential overtime and transition to remote after orientation.

As a Medicare Sales Agent, you will assist prospective members via phone calls, address their insurance needs, enroll them in plans, and achieve sales goals.

In this role, you will engage with customers to assess their insurance needs and help them enroll in Medicare plans, aiming to convert calls into sales.

As a Medicare Sales Agent, you will assist customers with insurance needs, convert calls to sales, maintain product knowledge, and complete enrollment applications over the phone.