As a Technical Customer Success Manager, you'll drive customer adoption of Appian's software, establishing yourself as a trusted advisor and ensuring alignment with business goals while mitigating risks to customer success.

Lead supply chain solution marketing: define value-based messaging, build personas and solution narratives, enable GTM teams, produce thought leadership and sales enablement, and measure program impact on pipeline and revenue.

Own messaging and marketing strategy for the Finance vertical: define value-based messaging and personas, create holistic marketing plans, deliver thought leadership and sales enablement, measure program effectiveness against pipeline and revenue, and align global GTM teams.