Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Own product strategy and outcomes for AI-powered physical-operations solutions. Conduct customer discovery, identify high-impact problems, prototype and ship AI-enabled products, collaborate across hardware, software, and AI teams, and drive measurable customer and revenue impact.

Lead product development for AI-powered physical operations solutions. Responsibilities include identifying customer problems, prototyping and shipping AI-enabled products, collaborating across hardware, software, and AI teams, and owning customer impact and revenue outcomes. The role is remote within the United States and requires strong product judgment, commercial instincts, customer focus, ownership, and comfort adapting to rapidly evolving AI capabilities.

Leads Enterprise Implementation Consultants delivering complex, multi-site hardware, software, and API integrations for major enterprise accounts. Manages team performance, KPIs, coaching, hiring, executive stakeholder relationships, escalations, implementation logistics, process improvement, and cross-functional coordination with Sales, Support, Solutions Engineering, and Customer Success. Drives automation, customer adoption, renewals, expansion, and an inclusive high-performing team culture.

Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.

Own complex billing and contract cases for mid-market and commercial customers from initial report through resolution. Investigate discrepancies across contracts, order forms, CRM, billing, and finance systems; determine appropriate corrections, concessions, returns, refunds, or amendments; coordinate cross-functional teams; communicate with customers; and improve recurring billing processes through root-cause analysis and reporting.

Lead a high-volume Scale Customer Success team serving mid-market and large commercial customers. Build segmentation strategies, digital and AI-driven engagement programs, playbooks, and lifecycle workflows to improve retention, expansion, adoption, and CSM productivity. Hire and develop CSMs, manage risk using data, collaborate with Sales and cross-functional teams, and personally handle critical customer escalations.

Build and maintain production LLM-based agents and automated digital customer success journeys. Analyze customer behavior, design playbooks and agent architectures, write Python integrations, create evaluation and regression tests, deploy and monitor production systems, and continuously improve performance. The role partners cross-functionally to increase product adoption, reduce churn risk, and improve retention and expansion across a high-volume B2B SaaS customer base.

Manage enterprise technology trials from planning through completion, partnering with Sales, Sales Engineering, customers, and cross-functional teams. Define success criteria, scope, milestones, risks, and communication plans; coordinate resources; lead stakeholder updates and strategy sessions; create trial collateral and process standards; and drive trial conversion and long-term adoption. The role requires strong project, change, communication, presentation, and stakeholder-management skills in a SaaS or technology environment.

Leads a team of approximately eight Account Executives serving mid-market public-sector organizations. Responsibilities include coaching sales strategy, reviewing pipelines, achieving quarterly targets, hiring and onboarding, developing training content, managing performance plans, providing feedback, forecasting pipeline, and collaborating cross-functionally. The manager will also foster an inclusive, high-performing team culture and support complex sales cycles involving multiple decision-makers and products.

Manage full-cycle sales to mid-market customers, including prospecting, stakeholder engagement, proof-of-concept trials, pricing negotiations, and executive-level selling. Close complex deals typically ranging from $20,000 to $100,000 while consistently achieving quota and building customer relationships. The role requires high-volume cold calling, business curiosity, collaboration, Salesforce familiarity, and approximately 25% travel across a designated Western U.S. territory.