Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Lead and coach a team of Onboarding Specialists to drive asset growth and customer consolidation into Concierge services. Oversee pipelines, ensure regulatory compliance (RegBI, telemarketing), partner cross-functionally to improve workflows, manage escalations, and optimize team performance through data-driven coaching and process improvements.

As a Customer Experience Representative, you'll support customers through various channels, addressing issues related to trading and enhancing their experience based on feedback.

As an Advanced Services Representative, you will handle complex customer queries related to options and margin trading, empower customers through education, and provide feedback for product improvement.

Provide advanced customer support for options and margin issues, resolve escalations, develop subject-matter expertise in derivatives, collaborate with Product/Compliance/Engineering, contribute to knowledge bases and process improvements, and support Event Contracts after obtaining Series 3.

Lead Detection & Response and Threat Intelligence across North America: set technical vision, build high-performing teams, mature detection and incident response, run high-severity incidents as Incident Commander, define security metrics, drive AI/automation adoption, and partner with engineering and trust teams to translate threats into scalable defenses.