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Manage strategic enterprise customer relationships to drive adoption, value realization, renewals, and expansion of Couchbase solutions. Lead onboarding, monitor usage and health, mitigate risks, coordinate cross-functional resolution, and act as customer advocate to Product, Engineering, and Sales.

As a Deployed Customer Engineer, you serve as a technical partner, implementing Couchbase solutions and collaborating with customers to achieve technical milestones and business outcomes. Responsibilities include coding, database architecture design, and troubleshooting deployment challenges.

Lead and expand Couchbase's presence in LATAM, focusing on complex sales cycles, executive relationship building, and regional strategy execution.

The role involves managing strategic accounts, driving new business and retention, building relationships with executives, and executing account plans.

The Customer Success Advisor serves as a technical partner for strategic enterprise accounts, providing proactive guidance, incident management, and product advocacy, focused on optimizing customer success on the Couchbase platform.