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As a Technical Account Manager, you will guide customers through onboarding, provide technical support, and manage projects to optimize their use of Conversica's platform.

Design and build production-grade AI systems, translating real-world problems into scalable AI-driven solutions while mentoring engineers and shaping technical strategy.

You will enhance and scale backend systems for a conversational AI platform, develop APIs, and design cloud infrastructure, collaborating with a team on AI-driven features.

Design, build, and scale production-grade AI systems (LLM agents, retrieval/RAG, evals, guardrails). Lead architecture decisions, address reliability/observability, mentor engineers, and partner with product to deliver scalable AI-driven features.