Manage and optimize the NetSuite ERP platform, build SuiteScript and SuiteFlow automations, maintain integrations (Salesforce, SuiteTalk/REST/Webhooks), enforce US GAAP financial integrity across AP/AR/GL, govern user access and data quality, translate business needs into scalable NetSuite solutions, and provide frontline technical support and system performance management.

Serve as the primary post-sales trusted advisor for enterprise transportation accounts: drive implementation, adoption, retention and renewals; configure and train customers; monitor health and utilization; liaise with Sales, Product, Support and Exec teams; run QBRs and influence product roadmap while managing multiple projects and travel requirements.