Lead post-sales success for enterprise SaaS customers, drive adoption, monitor account health and model performance, manage escalations, run QBRs, partner cross-functionally to ensure renewals and expansions, and deliver measurable business outcomes while advising on identity verification and fraud detection solutions.

Design, build, test, and maintain production-ready, scalable API services and platform solutions using microservices and containerization. Collaborate with engineers, Data Engineers, CloudOps and Product to deploy and operate services on cloud platforms, ensure observability and readiness, and participate in Agile lifecycle activities.