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Lead AI transformation and software implementation engagements for enterprise customers. Design and configure agentic workflows, automations, relational data structures, reporting, and AI-native solutions in monday.com. Advise clients on business process design, manage projects, deliver training and demonstrations, document solutions, and collaborate with technical teams on integrations and data conversions. Represent customer needs internally and contribute reusable implementation assets.

Support complex SaaS sales by demonstrating monday.com’s platform, mapping prospect business processes, handling technical and security questions, and advising on implementation. Partner with Sales, Product, and Customer Success to strategize opportunities, streamline sales methodologies, and create pre-configured solution packages and best practices. The role requires strong customer communication, technical curiosity, business process mapping, and knowledge of APIs.

Own the full sales cycle for named enterprise accounts, from relationship building and stakeholder engagement through negotiation and contracting. Demonstrate monday.com’s value and connect its solution to customer ROI, develop account strategies, coordinate cross-functional support, and serve as an escalation point for commercial and relationship issues.

Own the full sales cycle for mid-market SaaS customers, including relationship building, solution positioning, negotiation, contracting, and customer ROI development. Manage complex deals with multiple stakeholders, coordinate cross-functional support, serve as an escalation point, and help customers maximize the value of monday.com. Success requires consultative selling, strong communication and negotiation skills, independent execution, collaboration, and consistent quota overachievement.

Lead strategic customer AI deployments from discovery through production. Architect and build AI agents, integrations, workflows, and applications; advise C-suite stakeholders; own adoption, throughput, and ROI outcomes; run evaluations; and convert deployment insights into reusable assets, product requirements, and roadmap input.