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Oversee training governance systems, ensuring quality training delivery across BPO partners, while collaborating with teams to drive continuous improvement and excellence in training implementation.

Lead the development and execution of Chime's learning strategy for Member Services, oversee a team of instructional designers, and ensure operational excellence in training delivery for customer service agents.

Lead cross-functional initiatives to improve member experience through AI voicebot and IVR development. Use data insights for performance improvement and collaboration across teams.

The Senior Software Engineer will enhance Chime's messaging and data-sharing platforms, build developer tools, improve productivity, and collaborate with engineering teams while ensuring system reliability and scalability.

The Program Manager will enhance compliance and operational efficiency in dispute operations at Chime, managing projects to improve processes and member experience.

Develop and maintain tools for cloud infrastructure, automate application management, and ensure stability and scalability of Chime's platform.