Lead earned media and crisis communications for a B2B technology company, manage PR agency and analyst relations, build spokesperson readiness, drive thought leadership and media measurement, and coordinate external messaging with content, internal comms, and marketing.

Manage and grow a portfolio of client accounts as a trusted advisor: drive upsell/cross-sell, develop account plans, build pipeline, execute sales plays, ensure retention and value realization, collaborate with delivery/product teams, carry an annual ACV quota, and travel to clients and Chicago HQ.