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Serve as the primary technical contact and advocate for a named portfolio of Braze customers. Own integrations, troubleshooting, escalations, and technical relationship management; collaborate with Customer Success, Recurring Services, and partners to drive adoption, reduce risk, identify trends, and deliver Technical Business Reviews and Centers of Excellence.

The Senior AI Success Manager at Braze drives customer success for AI use cases, collaborates with teams, manages executive relationships, and analyzes results to communicate value.

The Senior Manager of Technical Partner Solutions will lead, strategize, and evolve Braze's technical partnerships and ISV function, ensuring efficient integration and support for partners while driving alignment across multiple teams.

The Engagement Manager II oversees the AI deployment process for clients, leading technical workshops, managing customer relationships, and driving process improvements.