Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

Design and produce learner-centered, multimedia and simulation-driven training for pilots and technicians. Translate complex technical systems into videos, motion graphics, animations, AR/VR/XR and simulator-based learning; expand Paraverse and AI-assisted workflows; establish scalable production standards; collaborate with instructors, engineers, and SMEs to improve operational readiness.

The Senior Manager, Training will lead customer training programs focused on drone technology for public safety and federal clients, ensuring effective adoption and compliance.

Design and scale renewals workflows and automation, own renewal lifecycle for a book of business, drive retention and expansion, lead negotiations and contract amendments, strengthen forecasting and data integrity, and partner cross-functionally to build durable renewal processes and reporting.

The Customer Success Manager will drive customer implementation, retention, and expansion by managing accounts, providing support, and ensuring clients realize the value of Skydio's solutions.

The Customer Success Manager will oversee customer implementation, usage, and retention, while fostering relationships and managing a portfolio of accounts to drive value and expansion.

Provide advanced technical support for Skydio UAS systems and private Cloud deployments: diagnose flight communication and data flow issues, troubleshoot networks (WiFi/cellular/ethernet), manage REST/API integrations, escalate and resolve integrations, and assist customers and internal teams to optimize operational reliability and privacy.

Manage onboarding, implementation, adoption, renewals, and expansions for public safety enterprise customers across the South Central US. Serve as technical customer advocate, run business reviews, track implementations, drive product feedback to engineering, and manage a book of ~20 accounts with ~40% travel.

Lead technical implementations and deployments of cloud-connected drone systems across enterprise customer sites. Install, configure, test, and maintain hardware and software, troubleshoot connectivity (WiFi/cellular), document procedures, manage implementation projects, and act as customer technical liaison to drive adoption and feedback to product and engineering teams.

The Customer Success Manager will lead implementation and expansion efforts for Public Safety customers, ensuring adoption of Skydio's technology through strong customer relationships and proactive support.