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As a Business Development Representative, you'll qualify leads, follow up through various channels, and support the Outbound Sales team to increase sales opportunities.

Drive solution-based sales for RingCentral’s small-office and home-office segment. Manage marketing-generated leads, sales cycles, pipelines, forecasting, virtual presentations, and web demonstrations while selling to IT decision-makers. Consistently meet or exceed quota using a consultative, challenger-oriented approach. The role requires strong interpersonal skills, resourcefulness, adaptability, and proficiency with Salesforce.com.

Provides domestic and international employment-law advice on recruiting, employee relations, performance management, accommodations, wage and hour matters, investigations, terminations, agreements, policies, claims, audits, and litigation. Partners with HR and business leaders to manage risk, support compliance, and implement scalable employment practices. Also supports global employment and immigration initiatives while coordinating with internal and external counsel.

Manage 200+ existing mid-market accounts, identify upsell and expansion opportunities, reduce churn, and deliver strong customer service. Serve as an expert on RingCentral’s communications portfolio, including hosted VoIP, call management, and contact center solutions. Use B2B solution selling, customer needs analysis, sales methodologies, and channel-partner relationships to grow revenue and support new business initiatives.

Own strategic enterprise deployments of production agentic AI systems, including multi-turn voice and digital agents, retrieval pipelines, integrations, guardrails, monitoring, evaluation, and ROI measurement. Support pre-sales demonstrations and proof-of-concept builds while translating customer feedback into product and engineering roadmap improvements. The role requires hands-on production coding, customer-facing technical leadership, and comfort operating in an emerging forward-deployed engineering function.