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Lead policy and controls governance for cross-functional security risk and compliance programs. Own policy lifecycle, common controls framework, issue remediation, governance tooling (Jira/GRC), executive reporting, KPIs, and team development. Partner with Security, Engineering, Product, and Legal to ensure audit readiness, scalable controls, and continuous improvement of governance workflows.

Provide advanced technical support for large MongoDB customers across the full MongoDB ecosystem (server, drivers, Atlas, Cloud Manager). Troubleshoot performance, architecture, recovery, security and storage issues end-to-end, develop support tools, mentor new hires, and liaise with product and engineering teams. Work EST shifts with a weekend shift expectation after ramp and participate in occasional off-hours coverage or regional events.

The role involves leading the Code Gen team to modernize legacy applications using AI-powered tools, ensuring system scalability and efficiency through collaboration and strategic technical decisions.

As a Senior Site Reliability Engineer, you'll design and build complex systems, support Atlas platform operations, automate processes, and ensure high availability of services.

Manage Finance-focused data products, collaborating with teams to define requirements and drive delivery for financial analysis and reporting.

Design, package, and manage partner sales plays and joint offerings; enable field and partner sellers with assets and training; define KPIs and build dashboards; recommend incentive structures; prioritize and iterate plays to drive partner-sourced pipeline and revenue.

Manage high-impact technical escalations, coordinate cross-functional teams to drive resolution, lead incident calls and executive communications, perform root-cause analysis, track trends, and lead improvement projects to prevent repeat issues and improve escalation response.

Develop and maintain Kubernetes runtime environments, support developers, resolve critical issues, and participate in on-call rotations for production systems.

Lead MongoDB's global Partner Program end-to-end: design program architecture, tiering, incentives, and certification; manage a team of Partner Program Managers; partner with PRM, Sales, Enablement, and Digital/AI teams to operationalize and automate program rules; measure ROI and program-driven pipeline; and present program health to senior leadership.

Own the business vision, roadmap, and requirements for MongoDB's PRM platform. Run stakeholder discovery, write BRDs/user stories, prioritize backlog, liaise with engineering and vendors, lead UAT, and drive change management and adoption. Track adoption and platform health, report progress to leadership, and continuously iterate based on data and feedback.