Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Lead cross-functional programs to transform customer support with AI-powered automation, agent tooling, analytics, and vendor evaluations. Define roadmap, size opportunities, set success metrics/OKRs, manage dependencies, and drive rollout/change management while partnering with Product, Engineering, Analytics, and Operations to deliver measurable CX improvements.

Define and drive Payments technical strategy and architecture for rails, routing, and funds-flow systems. Lead large cross-team initiatives, ensure financial correctness, improve reliability and cost via observability, mentor senior engineers, and align stakeholders across product, risk, and regulatory teams.

Work with customers and sales as a technical advisor to design and build integration solutions on Coinbase services. Architect distributed systems, develop open-source SDKs and reference implementations, lead end-to-end customer implementations, deliver technical presentations, remove roadblocks, and collaborate with product and engineering to extend platform capabilities. Substantial hands-on coding required.

Serve institutional clients by delivering execution and liquidity solutions across spot and derivatives markets. Drive trading volume, build counterparty relationships, collaborate with Sales/Financing/Product teams, provide market commentary and real-time trade support, and inform product development. Role requires weekend availability and responsible use of generative AI.

Lead cross-functional technical programs to build and scale knowledge infrastructure for self-service, internal support, and AI-assisted discovery. Translate knowledge strategy into technical specs, APIs, schemas and delivery plans. Drive roadmap, dependency management, risk escalation, and launch-readiness while improving automation, metadata, CMS, and machine-readable knowledge to reduce manual work and scale support operations.

Own and evolve revenue calibration models tying CX interactions to revenue, design causal inference and experimentation frameworks, build LLM-powered classification/NLP pipelines, productionize models with Analytics Engineers, define segmentation and behavioral signals, and ensure statistical rigor for executive reporting and regulatory defensibility.

Lead global paid performance channels (search, social, mobile UA) to drive new user acquisition and ROI. Own strategy, testing, measurement, platform partnerships, and performance reporting; partner with Data Science and cross-functional teams to design experiments, scale playbooks, and surface insights to leadership.

Lead roadmap and execution for CX analytics data models, pipelines, dashboards, and regulatory reporting. Prioritize cross-functional requests, drive delivery across engineering and compliance, automate program processes, implement data quality/testing standards, and leverage AI tooling to scale impact.

Partner with functional leaders to translate business strategy into people strategy. Own org design, performance management, compensation, talent development, engagement, and retention. Provide coaching on career pathing, change management, and sensitive employee issues. Use people data to generate insights and recommendations, build compliant HR policies, manage global employee relations, and collaborate with People Team COEs to deliver cohesive people programs at scale.

Lead a team of product managers to define and execute finance transformation and automation across accounting, treasury, reconciliation, and financial reporting. Drive roadmap, stakeholder alignment with finance and engineering leadership, ensure SOX-compliant change management, and identify AI-driven opportunities for scalable finance infrastructure.