Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

The Bilingual Customer Service Representative is the primary contact for clients, providing exceptional service and support while assisting clients with financial hardship programs. The role involves effective communication, problem-solving, and maintaining client relationships in a remote work setting.

As a Customer Service Representative, you will provide excellent customer service to clients in financial hardship programs through inbound and outbound calls, resolve client issues, and maintain client relations.

Negotiate delinquent accounts on behalf of clients, establish relationships with partners, and manage client finances while focusing on meeting clients' needs.

Inside Sales Representatives guide clients toward debt consolidation options by assessing their financial situations, ensuring compliance, and building trust. They earn a base salary and commission, with average annual earnings of $100k to $300k.

The Client Retention Specialist will assist clients in the financial hardship program, educate them on options, deescalate issues, and retain them in the program while achieving retention targets.

As a Bilingual Client Retention Specialist, you'll educate clients on financial programs, deescalate issues, and develop solutions to retain customers, all while providing excellent service.