Supports office and training logistics by preparing and distributing student materials, managing shipping and inventory, maintaining records, entering data in Microsoft Dynamics 365, and assisting with registration, scheduling, and administrative requests. Coordinates with internal teams to resolve discrepancies, meet deadlines, and improve workflow accuracy. The role is performed onsite and includes computer-based administrative work and handling materials weighing up to 25 pounds.

Produces and updates training content, presentations, documents, graphics, client deliverables, and marketing materials. Manages PowerPoint-based instructional content, visual design, formatting, proofreading, quality review, file version control, and course updates. Executes email campaigns, customer journeys, audience segmentation, and marketing automation through Microsoft Dynamics 365 Customer Insights. Coordinates with sales, instructors, subject-matter experts, and internal teams while tracking deadlines, campaign performance, revisions, and deliverables.