Lead onboarding and implementation for agency and SMB clients. Configure and troubleshoot CRM and platform integrations, APIs, webhooks, and AI phone workflows in live environments. Collaborate with engineering, product, and customer success teams to resolve technical issues, improve product adoption, document repeatable workflows, and train clients. The role requires strong technical communication, SaaS implementation experience, and comfort working autonomously in a fast-paced startup.

Own enterprise partnership growth from opportunity identification through deal closure and onboarding. Build C-suite relationships across service organizations, private equity firms, portfolio companies, and channel partners. Develop partnership strategies, structure and negotiate complex multi-year deals, and collaborate with sales, marketing, and product teams to deliver revenue and ROI. Represent the company at industry events and forums while expanding referral and co-investment networks.