Own content and organic social strategy for two fine jewelry brands across Instagram, TikTok, Pinterest, email, blogs, and campaigns. Build influencer, creator, PR, and brand partnership programs; manage agencies and freelancers; define brand voice and storytelling frameworks; align content with marketing and ecommerce initiatives; establish KPIs; analyze performance; and provide strategic recommendations. The role requires balancing creative brand narrative with commercial objectives and leading scalable, data-informed content programs.

Senior strategic operations leader partnering with the CEO to translate company strategy into execution. The role leads cross-functional initiatives, operating cadence, organizational planning, accountability, process improvement, and executive decision support. It manages people, analyzes business and financial data, builds scalable operating infrastructure, supports leadership hiring and strategy sessions, and identifies opportunities to improve efficiency through technology and AI.

Leads the end-to-end custom jewelry design operating model, including customer intake, CAD, production, quality control, repairs, training, and documentation. Serves as the senior technical authority, establishes jewelry construction and quality standards, develops team capability, coordinates internal and external partners, and drives process improvements. Owns custom design performance metrics, strategic projects, AI-assisted design tools, and revenue-growth initiatives across stores and digital channels.