Manages strategic relationships with specialty chemical suppliers, driving product growth, principal acquisition, portfolio development, and business performance. Develops principal strategies, monitors sales pipelines, supports marketing and sales enablement, coordinates onboarding and operational requirements, and provides technical product guidance. Leads and develops Principal Managers while partnering cross-functionally on pricing, inventory, quality, regulatory, and supply chain needs.

Manages and expands customer relationships within the industrial specialties market across Quebec. Responsibilities include retaining and growing existing accounts, developing new business, identifying customer needs, managing opportunity pipelines, tracking leads in CRM systems, monitoring market trends, coordinating internal support, and providing customer feedback. The role requires approximately 50% travel for customer meetings and industry events.