Leads operations, stabilization, and modernization of hybrid Linux and Windows infrastructure. Administers Red Hat Enterprise Linux, VMware, Active Directory, backup, disaster recovery, and cloud environments. Develops migration roadmaps, improves security and reliability, resolves complex infrastructure issues, establishes engineering standards, documents systems, mentors junior staff, and communicates technical risks and priorities to stakeholders.

Translates business objectives into technical requirements, user stories, acceptance criteria, process flows, data mappings, and specifications. Collaborates with stakeholders, developers, architects, and project managers throughout Agile delivery. Reviews technical artifacts, supports solution design and implementation planning, validates completed solutions, facilitates testing and demonstrations, and identifies opportunities for automation, artificial intelligence, and process optimization.