Own Prosper Health’s client engagement and retention function across the full lifecycle. Identify and size growth opportunities using funnel, behavioral, and qualitative data; develop lifecycle strategies, experiments, segmentation, triggers, dashboards, and messaging; and partner with Product, Engineering, and Clinical Operations on improvements. Build a scalable experimentation and lifecycle marketing engine across email, SMS, onboarding, retention, reactivation, and cross-product journeys, while establishing the function’s operating model and eventually building a team.

Lead scalable People Operations systems supporting clinician and HQ growth. Responsibilities include clinician onboarding, compensation and benefits strategy, organization design, career pathways, employee-relations workflows, People Ops service delivery, HQ engagement and retention, and team leadership. The role combines strategic problem-solving with hands-on operational execution, using data and reliable processes to improve workforce outcomes as the organization scales.

Sources, attracts, and hires psychologists and therapists serving autistic and neurodivergent adults. Manages full-cycle recruiting, builds clinician relationships, verifies licenses and credentials, maintains ATS records, coordinates with clinical leaders, and improves sourcing and recruiting processes while delivering a strong candidate experience.