Leads North American claims strategy and operations across the United States, Canada, and Mexico. Oversees complex, catastrophic, litigated, and high-exposure claims; manages TPAs, insurers, defense counsel, and vendors; standardizes claims processes; monitors reserves, litigation, legal spend, recoveries, and reporting; supports renewals and actuarial reviews; and develops geographically dispersed claims teams and leaders.

Leads global insurance programs and enterprise risk management, including renewals, underwriting, broker and carrier negotiations, risk financing, governance, reporting, claims analysis, and mitigation. Oversees policy administration, strategic transactions, and cross-functional risk initiatives while developing risk professionals and strengthening business continuity, crisis preparedness, and organizational risk ownership.