Welcomes YMCA members, guests, and visitors; provides membership and program information; conducts tours, enrollments, registrations, and administrative data entry; handles inquiries and concerns; supports membership growth and marketing; maintains a safe, clean environment; and builds positive relationships while demonstrating YMCA values.

Manages and optimizes multi-channel marketing campaigns supporting YMCA membership, programs, fundraising, and community engagement. Responsibilities include email automation, social media, paid digital advertising, website updates, mobile app and SMS campaigns, analytics, dashboards, brand stewardship, event promotions, and internal marketing consultation. The role independently prioritizes projects, evaluates performance, recommends improvements, and supports occasional evening and weekend events.