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Build and lead Compyl’s Customer Success function from the ground up. Own retention, renewals, adoption, expansion, and revenue growth while developing segmentation, health scoring, onboarding, renewal playbooks, metrics, and tooling. Manage strategic accounts, partner with Sales and Product, report customer success performance to executives, and hire and develop the CS team as the company scales.

Plans and executes integrated B2B marketing campaigns across digital, email, social, and events. Owns content creation, brand consistency, SEO, paid channels, webinars, and conference programs. Partners with Sales and Product on lead generation, product positioning, competitive research, launches, and go-to-market plans. Tracks campaign KPIs and pipeline performance while managing marketing automation and CRM tools such as HubSpot.

Own the full SaaS sales cycle for mid-market and enterprise customers, from prospecting through contract close. Build account plans, develop partner relationships, manage complex stakeholder processes, articulate solution value and ROI, forecast pipeline, maintain CRM hygiene, and collaborate with Pre-Sales, Product, and Marketing. Represent the company at industry events and contribute to go-to-market strategy in a fast-paced cybersecurity GRC environment.

Lead technical evaluations and solution design for prospects, partnering with Sales to demonstrate Compyl's GRC platform, validate integrations, advise on security/compliance needs, and hand off to Customer Success while informing product roadmap.