Lead and grow a client success organization to drive renewals and upsells. Hire, coach, and evaluate teams; develop strategy, improve client satisfaction, collaborate cross-functionally, and meet regional renewal and growth targets while attending events and customer meetings.

Design and build features across a React/TypeScript frontend and Go backend for real-time dispatch systems. Implement WebSocket-driven tracking, GIS integrations, multi-tenant architectures, performance and state management improvements, production debugging, and collaborate with Product and Operations to deliver agency commitments.

Drive regional sales for Coreforces public safety SaaS and hardware products. Acquire clients, develop territory sales strategy, deliver presentations, negotiate and close deals, manage long sales cycles, and handle administrative tasks. Must maintain FBI and State CJIS clearance and travel extensively (50%+).