Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Provide Tier I support to end users via phone, email, and in-person. Troubleshoot common computer systems and software issues, document incidents, track resolutions, and escalate when needed. Operate in a call-center environment and maintain customer service standards.

Architect and deliver SOA/integration solutions using MuleSoft Anypoint. Design and develop Mule ESB applications and APIs, deploy to CloudHub, manage APIs, lead POCs, collaborate with business and technology stakeholders in an agile global delivery environment using Java/Node.js and cloud/datastore technologies.

Design, implement and operate IP/MPLS microwave backhaul and peering networks (BGP/OSPF/VRF) supporting voice, data and IP Telephony. Deploy and configure vendor routers/switches/firewalls (Coriant, Aviat, Cisco, Juniper), VMware and Linux cloud elements, security (TACACS+/AAA, firewalls), monitoring (Splunk, Elastic, Wireshark) and automation scripting. Provide NOC/field support, 24/7 escalations, documentation, DR planning, mentoring and acceptance testing.

Develop, edit, and maintain Online Help (OLH) for the Colorado Benefit Management System. Translate technical source materials into clear, user-friendly documentation; collaborate with SMEs; create detailed help instructions and stakeholder communications; ensure documentation accuracy and usability.

Plan, execute, and close IT projects on time and within budget; coordinate agency executives, IT staff, vendors, and stakeholders; apply PM best practices (risk, change, quality); lead, mentor, and train project teams; ensure compliance with the State's project management policies and standards.

Administer and configure self-hosted Jira and Confluence: create projects, design workflows, fields and permission schemes, build dashboards/reports, manage plugins/licenses, respond to support requests, and train staff.