Manage retention for four Shopify brands (each >$5M/year): own results and client relationships, write email copy, collaborate with design, share retention frameworks and tools, and grow account performance using full-funnel lifecycle strategies.

Manage retention strategy and execution for 1-2 accounts while handling copywriting and project management for 5-6 additional pod accounts. Lead client calls and business reviews, analyze data and reports, translate insights into action, and maintain status tracking, approvals, and sequencing. Grow into full strategic ownership and revenue generation.