Supervise and coach United Ground Express station personnel to ensure safe, efficient hub operations and excellent customer service. Manage staffing, training, incident reporting, and daily assignments while maintaining regulatory and company standards. Support a positive work environment, handle high-volume periods calmly, and perform physical tasks as needed.

Manage full-cycle recruitment for Hub Services: source and pipeline candidates, screen and interview, manage offers and requisitions, maintain candidate data and ATS, build hiring manager relationships, represent talent acquisition at events, produce hiring reports, and support recruiting across locations. Role requires strong communication, organization, metrics focus, and up to 50% travel.