Supports a complex payroll provider implementation across planning, data migration, configuration validation, integrations, testing, cutover, go-live, and post-launch stabilization. Coordinates Payroll, HR, Finance, Engineering/Product, vendors, and implementation partners; validates payroll data and configurations; reconciles discrepancies; manages issues and risks; prepares testing, process, cutover, and knowledge-transfer materials; and provides hypercare support during initial payroll cycles.

Supports communications launches and proactive campaigns across health, education, and personal finance. Develops messaging, media strategies, briefing materials, talking points, FAQs, and executive summaries; translates complex technical work into clear audience-specific narratives; monitors media sentiment and emerging risks; and coordinates cross-functional stakeholders across product, policy, legal, marketing, research, and communications.