Manages business office operations for a senior living community, including payroll, accounts payable and receivable, deposits, vendor statements, reporting, resident and personnel records, benefits administration, I-9s, background checks, and front-desk coverage. Provides customer service to residents, families, employees, and vendors, supports employee onboarding, maintains office supplies, assists with dining coverage and events, and may perform supervisory or manager-on-duty duties.

Lead development and execution of integrated sales and marketing strategies to drive occupancy, revenue, and brand awareness across multiple senior living communities. Oversee regional and community sales leaders, provide training and coaching, manage vendor relationships (website, CRM, digital campaigns), analyze sales metrics, support acquisitions and budgeting, and travel frequently to support community performance.

Lead regional sales and marketing strategy for multiple senior living communities: coach Directors of Sales & Marketing, drive occupancy and revenue, develop referral relationships, implement CRM tracking, deliver training, analyze competitive and sales data, and manage budgets and community visits to improve census.