Prepare accurate individual and small-business tax returns, review financial records, ensure compliance with tax regulations, verify tax software data, maintain client documentation, provide customer service and tax planning guidance, and stay current through training. The role also involves collaborating with tax professionals, assisting with junior staff training, and supporting marketing execution during a seasonal tax period.

Promotes Liberty Tax Service by attracting attention to store locations while wearing a mascot costume, conducting business-to-business marketing, and building rapport with business owners. Requires energetic communication, outdoor work in varied weather, and the ability to wave, dance, and stand for up to eight hours. May involve driving between businesses.

Supervise daily operations for a seasonal tax office, including staffing, scheduling, workflow, customer service, compliance, reporting, and documentation. Lead recruitment, onboarding, training, coaching, and performance management for office staff. Monitor tax preparation accuracy, resolve client concerns, execute local marketing initiatives, and report office performance to regional leadership. The role requires evening and weekend availability during peak tax season.