Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Lead and run the customer support team; resolve tier 1-2 tickets, manage engineers for tier 3, maintain knowledge bases and SOPs, and build AI automations to auto-resolve tickets and summarize voice-of-customer. Handle billing via Stripe and support high ticket volumes (~150/day).

Lead the support team, resolve tier 1–2 tickets, manage engineers for tier 3, maintain knowledge bases and SOPs, and build AI automations to auto-resolve tickets and summarize customer feedback.

The Content and Social Lead will manage organic growth through various channels, oversee content production, and optimize performance analytics.

The Creator Partnerships Lead will manage partnerships, oversee sponsored creator programs, source and negotiate deals, track performance, and ensure compliance and creative direction for campaigns.

Lead paid growth strategies across multiple platforms including Google and Meta, focusing on data-driven experimentation, creative campaigns, and automation of reporting.

Lead partner acquisition and performance for Hercules' distribution engine. Responsibilities include building partnerships, designing programs, enabling partners, and conducting performance analysis through metrics-driven approaches.

The Customer Operations Lead oversees daily customer operations, ensuring high-quality outcomes through effective billing, non-technical support, and escalation management. They drive renewals and upsells while maintaining SLAs and operational excellence.

Responsible for driving Hercules' SEO content strategy, focusing on keyword optimization, long-form content creation, content monitoring, and leveraging AI tools to enhance productivity.

The Full-stack Engineer will build and own features for Hercules' AI-driven applications, including the AI Agent and App Builder, focusing on clean code, SaaS functionalities, and system design within a team-centric environment.

The Frontend Engineer will build user-facing interfaces for AI software development, utilizing technologies like TypeScript and React, while ensuring code quality and user experience.