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Lead Salesforce consulting and implementation efforts across federal environments. Gather requirements, design data and security models, configure automation and platform components, validate solutions, and guide testing and deployment. Advise stakeholders on Salesforce architecture and optimization, lead discovery workshops, mentor consultants, and support implementations across Public Sector, Sales, Service, Marketing, Experience, and Nonprofit Cloud. The role requires U.S. citizenship and involves DoD or federal Salesforce environments.

Tests Salesforce configuration, custom development, integrations, data migrations, and releases for a federal modernization initiative. Develops test plans, cases, and scripts; performs functional, regression, integration, end-to-end, and UAT testing; validates Flow, Apex, LWC, SOQL, APIs, security, and reporting; manages defects; supports Agile releases and deployment stabilization; and communicates quality status to government stakeholders.

Designs and leads Salesforce solution architecture and implementation for government customers. Responsibilities include translating requirements into Agile user stories, configuring Salesforce declaratively, designing Experience Cloud solutions, evaluating third-party integrations, supporting UAT, facilitating sprint demonstrations, and creating user guidance. The role requires collaboration with technical and business stakeholders, strong architecture and communication skills, Salesforce certifications, U.S. citizenship, and preference for TS/SCI with polygraph.

Gather and document customer requirements, write user stories and acceptance criteria, map needs to Salesforce functionality, configure declarative solutions, and support UAT. The role includes creating process flows, test scripts, defect logs, training materials, release notes, data migration validation, backlog management, Agile ceremonies, stakeholder demonstrations, change management, and briefings for government stakeholders.

Owns the reliability, security, and usability of an ICAM environment while applying SRE practices to delivery platforms. Responsibilities include RHEL, directory, API gateway, and Cassandra administration; workflow automation; monitoring SLOs; incident response; troubleshooting; postmortems; documentation; and collaboration with engineering teams. The role requires experience with observability tools, GitHub, GitHub Actions, infrastructure as code, containers, and Azure or AWS, plus U.S. citizenship and Public Trust eligibility.

Tests Salesforce applications through functional, integration, system, regression, and automated testing. Develops test plans, cases, scripts, data, and environments; tracks defects; collaborates with developers, administrators, and stakeholders; supports release readiness; improves QA processes; and evaluates Salesforce releases, performance, usability, and quality.

Lead Salesforce consulting and business analysis for federal and public sector implementations. Elicit and document requirements, model current and future-state processes, create user stories and acceptance criteria, facilitate stakeholder workshops, support Agile backlog management and UAT, and collaborate with administrators, developers, and architects. Ensure solutions meet federal governance, security, data, and regulatory standards while supporting change management, training, and stakeholder communications.

Develops and implements scalable Salesforce solutions using Apex, Lightning Web Components, Flow, Service Cloud, and Experience Cloud. Responsibilities include configuration, integrations, data migration, testing, deployment, DevSecOps pipeline management, documentation, code reviews, troubleshooting, security and compliance support, and stakeholder collaboration. The role supports public-sector and DoD missions, including investigative case management and Authority to Operate activities.

Lead end-to-end Salesforce implementations for a USCIS initiative, including requirements discovery, process modeling, solution design, configuration, automation, testing, deployment, data and security modeling, and stakeholder validation. Provide technical and functional leadership, mentor consultants, advise clients on Salesforce architecture and optimization, and ensure solutions meet federal governance and compliance requirements.

Design, develop, test, deploy, and maintain scalable Salesforce solutions using Apex, Lightning Web Components, Visualforce, Flow, and integrations. Collaborate with stakeholders and cross-functional teams, perform code reviews, troubleshoot applications, support the software development lifecycle, and provide technical mentorship. The role requires Salesforce enterprise application deployment experience, Salesforce certifications, integration expertise, U.S. citizenship, and eligibility for a Government Public Trust Clearance.