Develops and improves quality assurance processes, monitors quality metrics, analyzes production and quality data, conducts root cause investigations, and validates corrective actions. Collaborates with engineering, operations, and product teams to integrate quality requirements, supports compliance with standards, advances continuous improvement, and mentors less experienced team members. The role requires expertise in QA methodologies, software testing, SDLC, CI/CD, statistical analysis, QMS, and automated testing platforms.