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As a Customer Support Specialist, you will manage support tickets from clinicians, collaborate with internal teams, optimize documentation workflows, and train staff on voice documentation.

The Clinical Implementation Specialist will deliver training, support integration of AI technology, and address clinician needs to enhance workflow in VA sites.

The Customer Support Program Manager will design and lead support infrastructure for the VA clinicians using Knowtex's technology, ensuring effective operations, team management, and high service quality while optimizing technical issue resolution.

This position invites individuals to join a talent community, expressing their interests and skills for future roles. It focuses on connecting with potential candidates for future opportunities aligning with the company's mission.

The Client Onboarding Success Strategist will design and implement scalable training programs for clinicians while driving adoption, engagement, and ensuring quality implementation of voice AI technology across VA medical centers.

Lead and build the customer support function at Knowtex, ensuring clinicians can effectively use voice AI for documentation while scaling operations efficiently.