Manage client renewals and drive account expansion for a B2B SaaS conversation-intelligence platform. Own renewal process, identify upsell/cross-sell opportunities, build pipeline with outbound activity, partner with Customer Success to drive adoption and value, maintain CRM data, represent the company at events, and use data to guide account strategy and mitigate renewal risk.

Mongoose seeks talent for its Revenue Team, focusing on roles like Account Executive, Account Manager, and Customer Success Manager. Responsibilities include driving sales, client retention, and optimizing communication strategies in higher education.