Designs and implements customer solutions using conversational and agentic AI products. Responsibilities include analyzing business needs, consulting with technical and business teams, improving AI assistant experiences, providing training and best-practice guidance, supporting escalations, building customer relationships, and reporting product feedback. The role requires Turkish and English fluency, business analysis or solution consultancy experience, and familiarity with conversational AI, speech technologies, data tools, SQL, APIs, or LLMs.

Partner with sales and product teams to drive pre-sales activities for conversational AI solutions: run demos, lead discovery sessions, design technical solutions, scope and manage POCs, develop SOWs, and liaise between customers and internal delivery teams to ensure successful implementations.