The Technical Support Engineer resolves technical issues for customers, supports integration with APIs, manages tickets, and documents solutions. They collaborate with engineering to improve products and must possess strong problem-solving, communication, and technical writing skills.

As an Operations Engineer, you will manage HPC networking, monitor and debug InfiniBand and Ethernet fabrics, and support fabric bring-up while enhancing operational tools and runbooks.

The role involves researching generative media, developing novel methods, and fine-tuning models using new datasets while considering ROI for customer solutions.