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Lead creation and operationalization of a repeatable ROI/value realization framework across GTM and product. Build technical assessments, baselines, dashboards, and collateral to quantify customer outcomes, enable ROI-driven executive conversations, influence product roadmap, and drive retention and expansion. Partner with Sales, Marketing, Product, and Data while scaling processes and team structure in a high-growth healthcare SaaS environment.

The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.

The Forward Deployed Engineer (Data) will handle customer data integrations for hospitals, working closely with clients to design and operate data pipelines while ensuring production readiness and scalability.

Lead technical direction and architecture for a software team, write production code, mentor engineers through reviews and pairing, partner with product to align roadmap and technical plans, resolve technical risk and tech debt, and establish engineering standards and tooling.

Build and maintain end-to-end features across frontend (React/TypeScript) and backend (Python/FastAPI), design and consume RESTful APIs, write well-tested code, collaborate with product and customers, and iterate quickly based on feedback to support hospital supply chain workflows.

Lead full-cycle enterprise sales into large health systems: prospecting, qualifying, demos, negotiation, and closing. Run high-volume outbound, build pipeline, translate value into financial terms for C-suite, refine messaging, keep accurate forecasts, and create a repeatable playbook for selling to healthcare providers.